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How not to respond to a complaint or concern

thatsocialmediablog:

This is a perfect example of “What not to do” when addressing a concern or complaint on Facebook or any social platform. I really do not feel I need to say more than what has been said. I took screen shots of the question/concern and of the responses. If you care, to see the full…

Overreaction much?

    • #Facebook
    • #social networking
    • #customer service
  • 6 months ago > thatsocialmediablog
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  1. jackyan reblogged this from thatsocialmediablog and added:
    Overreaction much?
  2. thatsocialmediablog posted this
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Avatar Quick and mostly irrelevant thoughts from a brand consultant, author, magazine publisher, typeface designer and Wellington mayoral candidate. Authorized by C. Johnston, 35–8 Cambridge Terrace, Wellington.

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